I never applied for the First-time Undergraduate application; Can I apply for subsequent Helb loan through the App?
Can I apply for subsequent Helb loan without the First-time Undergraduate application – Answer:
A: No. Only applicants who had applied for undergraduate first-time application in the recent three years are eligible to apply the subsequent loan.
How to apply on the HELB App as a second and Subsequent applicant
- Applicants should visit Google play store and download the HELB Mobile Application.
- Register your details (First name, Phone, Email Address, National ID and KRA PIN number) on the HELB App to generate a PIN which you will use to log in and accept the license agreement. Ensure that you use the Safaricom number that you use for Mpesa transactions and it should be registered in your name
- Read the mandatory Financial literacy notes and undertake a brief Question & Answer to appreciate the purpose of credit. Scroll down to view results then click “proceed”.
- Click on loans then select undergraduate loans to get the Undergraduate Subsequent Loan Application Form [LAF].
- Follow each step to fill in the required details and submit. A pop-up message will appear to show that you have successfully applied. The loan serial number will also be displayed
NB: You will be required to pay Kshs. 1 from your MPESA account during the application process to verify your telephone number. Please note, the application is paperless hence no printing.
- Students that are not Safaricom subscribers will be directed to the Portal and apply using the application form, after which they will be required to print and submit the form to the HELB Student Service Centre on Mezzanine 1 Floor at Anniversary Towers
Frequently Asked Questions
Student FAQs
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.
Employers FAQs
- Upon recruitment of any person, kindly check using the HELB Employers Portal on www.helb.co.ke. Your recruitment policy may also include all new staff to declare their credit status with HELB.
- Refer the loanee to HELB. The dispute should be put in writing. Deductions must however continue until otherwise advised by HELB.
- Please login to employer portal on HELB website and submit monthly deduction list (by-product). You will get an e-slip with bank details.
- Loanees/employees can individually generate statement of loan repayment from our website www.helb.co.ke.
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.