No Query Response from HELB. How do i get it?
No Query Response from HELB. How do i get it? – Answer:
1.Access the HELB website and enter your ID number
2.Send an email to repayments@helb.co.ke requesting for your statement
Frequently Asked Questions
The HELB Questions: Student FAQs
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.
The HELB Questions: Employers FAQs
- Upon recruitment of any person, kindly check using the HELB Employers Portal on www.helb.co.ke. Your recruitment policy may also include all new staff to declare their credit status with HELB.
- Refer the loanee to HELB. The dispute should be put in writing. Deductions must however continue until otherwise advised by HELB.
- Please login to employer portal on HELB website and submit monthly deduction list (by-product). You will get an e-slip with bank details.
- Loanees/employees can individually generate statement of loan repayment from our website www.helb.co.ke.
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.