What happens if the phone number am using for Helb is not registered in my name?
Phone number for Helb is not registered in my name – Answer:
HELB Loan: Phone number for Helb is not registered in my name
A: The telephone number MUST be registered under your name to proceed with loan application.
Frequently Asked Questions
Student FAQs
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.
Employers FAQs
- Upon recruitment of any person, kindly check using the HELB Employers Portal on www.helb.co.ke. Your recruitment policy may also include all new staff to declare their credit status with HELB.
- Refer the loanee to HELB. The dispute should be put in writing. Deductions must however continue until otherwise advised by HELB.
- Please login to employer portal on HELB website and submit monthly deduction list (by-product). You will get an e-slip with bank details.
- Loanees/employees can individually generate statement of loan repayment from our website www.helb.co.ke.
- Please login to employer portal on HELB website and submit employee data, you will get loanees outstanding balance and monthly rate of deduction.
How to find if my phone number is registered by my name