I never applied for the First-time Undergraduate application; Can I apply for subsequent Helb loan through the App? Can I apply for subsequent Helb loan without the First-time Undergraduate application – Answer: A: No. Only applicants who had applied for undergraduate first-time application in the recent three years are eligible to apply the subsequent loan. How to apply… Read More »
What Loan applications are currently on the HELB App? What Loan applications are currently on the HELB App? – Answer: A: Currently only Undergraduate Subsequent loan form is available. Other loan application services will be added in due course. HELB Subsequent 2023-2024 Type of Loan Application There are two types of undergraduate loan applications: First Time Application-This is for applicants… Read More »
What if I change my mobile phone after Helb initial registration ? What if I change my phone after Helb initial registration ? – Answer: HELB Loan: What if I change my phone after Helb initial registration ? Answer: Send all HELB Loan enquiries to any of the following contact details below and you will be responded to… Read More »
What happens if the phone number am using for Helb is not registered in my name? Phone number for Helb is not registered in my name – Answer: HELB Loan: Phone number for Helb is not registered in my name A: The telephone number MUST be registered under your name to proceed with loan application. Frequently Asked Questions… Read More »
How can I access Helb Application without a Safaricom line? how can I access Helb application without a Safaricom line? – Answer: HELB Loan: how can I access Helb application without a Safaricom line? A: Unfortunately, the HELB App can only support Safaricom subscribers at the moment, but we are working to ensure other subscribers come on board. Frequently… Read More »
How much does it cost me to do the HELB Application ? How much does it cost me to do the HELB Application ? – Answer: A: The application is free. However, you will be charged Kshs.1 through MPESA to authenticate your phone number. The amount will be deposited to your loan repayment account. Frequently Asked Questions Student… Read More »
I used a wrong pin number and now my app is blocked how can I access the app? I used a wrong pin and now my HELB app is blocked – Answer: A: Please click on reset pin to enter a new pin and confirm it. HELB MPESA Wallet Guide. I used a wrong pin and now my… Read More »
What if I changed my mobile phone number for HELB ? What if I changed my mobile phone number for HELB ? – Answer: HELB Loan: What if I changed my mobile phone number for HELB ? A: Please register the new phone number in the HELB App. Frequently Asked Questions Student FAQs Subsequent Application on Mobile App… Read More »
I have not received HELB One Time Password code OTP I have not received HELB One Time Password code OTP – Solution: HELB Loan: I have not received HELB One Time Password code OTP A: The OTP code is sent to the mobile number you provided during HELB App registration. If you have not received the OTP code,… Read More »
How Do I Apply HELB Loan Without Smart Phone ? How Do I Apply HELB Loan Without Smart Phone ? – Answer: HELB Loan: How Do I Apply HELB Loan Without Smart Phone ? A: Kindly dial *642# to apply Frequently Asked Questions Student FAQs Subsequent Application on Mobile App How do I know a HELB beneficiary/loanee? Upon… Read More »